Privacy Policy
Tuya Taste Pty Ltd is committed to protecting the privacy and security of your personal information. This policy outlines our ongoing obligations to in respect of how we provide quality services and manage your Personal Information.
We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) to ensure that your personal information is handled in accordance with the highest standards of privacy and confidentiality.
A copy of the Australian Privacy Principles may be obtained at www.aoic.gov.au for further reading.
Collection of Personal Information
Personal information refers to any information that can be used to identify an individual. This includes but is not limited to names, addresses, email addresses and phone numbers.
We collect personal information directly from you, telephone, email, our website tuyataste.com.au, other websites, media and publications, cookies, and third parties.
Why and How do we use your Personal Information?
We use personal information for the primary purpose of providing our products and services to you. This includes processing orders, communicating with you, and providing information about our products and promotions.
We may also use your personal information for secondary purposes that are related to the primary purpose, such as marketing and improving our services. You may opt out of receiving marketing communications from us at anytime by emailing support@tuyataste.com.au.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it
Sensitive Information
In accordance with the Privacy Act 1988 (Cth), sensitive information is defined as information or opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record, health information, genetic information, or biometric information.
Sensitive information collected will be used solely for the purpose for which it was collected, as providing our products to you. We will not use or disclose sensitive information for any other purpose without your explicit consent, unless required or authorised by law
Disclosure of Personal Information
Your Personal Information may be disclosed for the following circumstances:
- Third parties where you consent to the use or disclosure of; and
- regulatory authorities, as required or authorised by law
We take reasonable steps to ensure that any third parties to whom we disclose your personal information are bound by confidentiality and privacy obligations
Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing security measures such as encryption and access controls to safeguard your information.
Access and Correction to your Personal Information
You have the right to access and correct the Personal Information we hold about you. If you wish to access or update your personal information, please contact us in writing
Tuya Taste Pty Ltd will not charge any fee for your access request
In order to protect your Personal Information, we may require identification from you prior to releasing the requested information
Complaints and Concerns
If you have any concerns about how we handle your Personal Information or believe that we have reached the Australian Privacy Principles, please contact us at support@tuyataste.com.au.
By using our website and providing your personal information, you consent to the collection, use and disclosure of your information as outlined in this Privacy Policy.
This Privacy Policy was last updated on 13 April 2024